BA/PM Competency Module

No	Competency	Description	BA	Weight%	PM	Weight%
1	Business Analysis:BA   Track	Maps   process flows, systems, procedures, interfaces etc. in business processes   relating to Line of Business. Spots new business opportunities through market   research, trend analysis, monitoring of competitor activity etc. Analyses and   recommends business process and/or solution offering to solve business   problems and/or exploit new business opportunities.     Develops, helps develop solution accelerators (such as proof-of-concepts)   that promote new-solution offerings.	Y	20	/	/
2	Business   and Domain Knowledge	Understands   the business directions and trends related to the client's industry or   domain; provides value-added solutions/suggestions to the client.   Knowledgeable about the business aspects of applications related to area of   work. Readily absorbs new information and keeps up to date in specialist   areas; able to draw from and apply this knowledge in a proficient manner.       Holds certifications (internal or external) relevant to Line of   Business.	Y	10	Y	5
3	Business   Development:BA Track	Contributes   to the growth of a Line of Business, Solution Offering, Territory etc.,   directly or through participation in client presentations, preparation of   project plans, proposals, estimations, marketing and intellectual collaterals, gathering   of competitor intelligence etc.	Y	10	/	/
4	Contr.to   Bus.Development	Contributes   to the growth of a Line of Business, Solution Offering, Territory etc.,   directly or through participation in client presentations, preparation of   project proposals etc. across accounts.	/	/	Y	1
5	Client   Management	Builds   effective working relationship with the client / client's interface;   dexterity in external interpersonal dealing; able to communicate with, relate   to and see issues from the perspective of people of other cultures.   Understands and responds to client's priority needs for service and support;   ensures individual customer needs are met. Takes command appropriately;   enterprising and effectively persuasive in all business dealings.	Y	5	Y	5
6	Communication	Communicates   verbally in a manner; which is clear; fluent; and to the point; can hold the   audience's attention; both in group and one-to-one situations. Listens   attentively; shows consideration; concern and respect for others. Produces   written communications with are clear; fluent; concise; and readily   understood by intended recipient(s). Makes impactful presentations.	Y	15	Y	10
7	Competency   Development	Actively   shares knowledge with and provides guidance to other members of the team   and/or other project teams. Participates in structured mentoring and coaching   activities. Develops or contributes to the development of new knowledge and   skill in Line of Business. Creates or contributes to the creation of   competency-based assets such as knowledge repositories; knowledge management   systems; reusable components etc.	Y	3	Y	2
8	Consulting   Skills	Understands   various aspects of applications related to area of work;Analyses and   recommends business process, solution offering etc., to solve business   problems and/or exploit new business opportunities. Able to influence   attitudes and opinions of others and gain agreement to proposals, plans and   ideas; skilful at negotiating.	Y	10	Y	5
9	Contr.to   recruitment & quality	Actively   participates in organization activities such as recruitment, contribution to   Cognizant Academy, PDC, Certifications (such as CMM, BS7799, PCMM and their   likes) etc.	Y	2	Y	2
10	Leadership	Establishes   and defines team goals and objectives.Creates a participative and empowered   environment; guides, motivates and supports the team; facilitates successful   goal accomplishment.Identifies team capabilities; delegates challenging   goals; provides constructive feedback, coaching, training opportunities and   assignments which challenge associate's abilities; supports associate   initiative. Takes calculated risks on new programs that can provide improved   benefits, expeditious service or a better product.	/	/	Y	10
11	Personal   Effectiveness	Builds   effective working relationships with other members of the team; co-operative;   shares information; supports others.     Prioritizes and tracks activities effectively to meet commitments and   schedules; consistently meets deadlines. Maintains high ethical standards;   shows integrity and fairness in dealings with others; reliable and   trustworthy; adheres to the organization's code of conduct and work practices       Proactive and self-starting.	Y	10	Y	5
12	Project   Management:BA Track	Possesses   a broad knowledge of SDLC methodologies; understands technology and its   applications in the prevailing business and technical environment.     Is aware of and adheres to Quality Procedures and Systems.     Possesses beginner-level understanding of Project Management: estimation,   scheduling, planning, requirements study, analysis, design, construction,   testing and implementation.     Knowledgeable about financial, business and contractual matters; manages   financial budgets effectively (for AMs).	Y	5	/	/
13	Project   Mgmt:PM Track-M &eqvt	Possesses   beginner-level understanding of Project Management -estimation, scheduling,   planning, requirements study, analysis, design, construction, testing and   implementation. (For SAs). Possesses practitioner-level understanding of   Project Management -estimation, scheduling, planning, requirements study,   analysis, design, construction, testing and implementation. (for APMs).   Establishes clear priorities; schedules activities to ensure. optimum use of   time and resources. Drives projects, gets results; ensures that key   objectives are met.	/	/	Y	20
14	Technical   Orientation:BA Track	Knowledgeable   about applications, databases, network security and directories hardware and   operating systems, storage and peripherals.     Possesses beginner-level understanding of design aspects including macro   and micro level designs.	Y	10	/	/
15	Technical   Skills:PM Track	Possesses   good programming, testing and coding skills. Analyses complex technical   situations, generates alternatives, and identifies the best technical   solution(s). Understands technical and technology aspects of applications   related to his / her area of work; adapts to changing technology   requirements. Is aware of, adheres to, and suggests improvements in Quality   Procedures and Systems	/	/	Y	35