note

Are you unable to view your system or updated system information?

Apply the latest version of the following SAP Notes on the SAP Solution Manager:

2002546

2186164

2002546 - CP: Direct upload of landscape data to the customer profile

2287046 - How to Generate the System Info XML and upload to Maintenance Planner

For Java stacks

  See SAP Note 2293050 - SUM: Generating a System Information XML File for use with SAP Maintenance Planner
Modify the xml file by adding system's installation number. See SAP KBA 2350416
Upload the SysInfoExport.xml file following the steps in the Maintenance Planner User Guide, section - Adding Systems Using System Information XML

2293050 - SUM: Generating a System Information XML File for use with SAP Maintenance

Solution

Proceed as follows:

  1. Download and unpack a new SUM instance as described the SUM user guide. To download the guide relevant for your system, go to https://support.sap.com/sltoolset - > System Maintenance -> Software Update Manager -> Guides for for SUM .

  2. Navigate to /usr/sap//SUM/sdt/param/ on Unix- based or IBM-I OS, or :\usr\sap<sapsid>\SUM\sdt\param on Windows, and open the startup.props file for editing.

3 . Create a new line with the following parameter and setting: Scenario=SYS_INFO_EXPORT

For dual-stack systems you also have to add ABAP=false.

4 . Save and close the startup.props file.

  1. If required, configure the SAP Host Agent as described in the SUM user guide.

  2. Register SUM in the SAP Host Agent using the following command:

    For Windows: :\usr\sap<sapsid>\SUM\STARTUP.BAT

    For UNIX, user root mandatory: /usr/sap//SUM/STARTUP

  3. Start SUM and complete one full run. Depending on the security setup of your system, use the following URL:

    https://:1129/lmsl/sumjava//index.html

    Note that the dialog about choosing a stack.xml-based scenario or a manually prepared directory is automatically skipped.

  4. To aquire the system info XML file, navigate to usr/sap//SUM/sdt/htdoc/SysInfoExport.xml on Unix- based or IBM-I OS or :\usr\sap<sapsid>\SUM\sdt\htdoc\SysInfoExport.xml on Windows.

    Altermatively, open a browser tab, go to http://:1128/lmsl/sumjava//SysInfoExport.xml, and copy the information from there.

NOTE: A SUM instance that has already completed one run cannot be reused. To perform a new SUM run, you have to unpack a new SUM instance.

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