亚马逊的客户服务和承诺 - Delay in shipping your Amazon.com order - Missed Fulfillment Promise

We encountered a delay in shipping your order. We apologize for the inconvenience. Since your package is delayed, we're refunding the shipping charges for your entire order.*

货物没有在承诺的日期到底，亚马逊自动退回收取的多余运费

Dear xxx,

We have initiated a refund in the amount of $31.95 to Frea xxx for the following items:

Order 114-2793529-xxx

Quantity	Order Item	Refund Reason
1	xxx	Missed Fulfillment Promise

We will adjust your seller account accordingly.

You can view your account at any time by logging in to your seller account and going to your seller account information page.

Thank you for selling on Amazon,
Amazon Services

*******************************************

Hello,

 

We're writing to let you know we processed your refund of $31.95 for your Order 114-2793529-xxx from xxx.

 

This refund is for the following item(s):

 

    Item: xxx

    Quantity: 1

    ASIN: xxx

    Reason for refund: Item shipped late

 

    Here's the breakdown of your refund for this item:

 

        Shipping Refund: $31.95

 

We'll apply your refund to the following payment method(s):

 

Visa Credit Card: $31.95

 

We've processed a refund for the above order in the amount of $31.95. In most cases, once a refund has been submitted, the issuing bank will post it to your account within 3-5 business days when issued to a credit card. Refunds issued to a bank account or pin-less debit typically take 10 business days to reflect on the account balance. This time frame may vary from one financial institution to another.

 

Have questions about our refund policy?

Visit our Help section for more information:

 

http://www.amazon.com/refunds

 

We look forward to seeing you again soon.

 

Sincerely,

 

Amazon.com

We're Building Earth's Most Customer-Centric Company

http://www.amazon.com

 

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