项目群管理是一套流程、工具和方法来管理一组项目以达到与组织愿景一致的目的。为了达成对业务具有战略重要性的成果并实现收益, 而对一系列项目和变革活动的组织、方向和实施开展的协调行动。通过对项目群进行管理,成功实现变革转换。

1   Introduction

1.1   Purpose of this guide

Today’s organizations are subject to continual change. There are often many, dynamic and contradictory drivers for change, including innovations in technology, working practices (for example, outsourcing and partnerships), mergers, increased demands from regulation and, for the public sector, delivery of policydriven by changing political parties and/or ministers. Whatever the organization, wherever it is located and however it is structured, the rate of change is increasing.

Organizations that have learned how to transform themselves through effective leadershipand strategic control are more likely to survive and prosper. Programme managementis increasingly being recognized as a key tool to enable organizations to deliver their strategyand manage that transformation.

Managing Successful Programmes (MSP) represents proven good practice in programme management in successfully delivering transformational change, drawn from the experiences of both public and private sector organizations.

This guide provides:

■ An adaptable route map for programme management, bringing together key principles, governancethemes and a set of interrelated processes to facilitate the delivery of business transformation

■ Advice on how these programme management principles, themes and flow processes can be embedded, reviewed and applied, to gain measurable benefitsfrom business change.

The MSP framework is based on three core concepts as shown in Figure 1.1.These are:

■ MSP principles (outer ring) Derived from lessons learned in programmes that had both positive and negative results. They represent common factors that underpin the success of any programmeof transformational change.

■ MSP governance themes (second ring) An organization’s approach to programme management needs to be defined, measured and controlled. The governance themes

allow organizations to put in place the right leadership, delivery team, robust organization structures, controls and control information (e.g. blueprint, business case, qualityand assurancestrategy), giving the best chance of delivering the planned outcomesand realizing the desired benefits.

■ MSP transformational flow (inner circle) The flow provides a route through the lifecycle of a programme from its conception through to delivering the new capability,transitioning to the desired outcomes, realizing the benefits and finally on to the close of the programme.

This guide is intended primarily for those who are involved in the direction, management, support and delivery of programmes. It is presented

as a guide for programme managers,business change managers(BCMs) and programme office staff. It also provides guidance for leaders and programme sponsorswho are also known as the senior responsible owners(SROs) of programmes of change.

1.2   What is a programme?

In MSP, a programme is defined as a temporary, flexible organization created to coordinate, direct and oversee the implementation of a set of related projectsand activities in order to deliver outcomes and benefits related to the organization’s strategic objectives. A programme is likely to have a life that spans several years.

A project is also a temporary organization, usually existing for a much shorter duration, which will deliver one or more outputsin accordance with an agreed business case. A particular project may or may not be part of a programme.

Programmes deal with outcomes; projects deal with outputs. Programme management and project management are complementary

approaches. During a programme lifecycle, projects are initiated, run and closed. Programmes provide an umbrella under which these projects can be coordinated.

Figure 1.1  MSP framework and concepts

Transformational flow Governance themes Principles

Programme management does not replace the need for competent project direction and

management. Programmes must be underpinned by a controlled project environment of effective direction, management, delivery and reporting disciplines that are common to all projects within a programme.

1.3  What is programme management?

MSP defines programme management as the action of carrying out the coordinated

organization, direction and implementation of a dossier of projects and transformation activities

(i.e. the programme) to achieve outcomes and realize benefits of strategic importance to the business.

Programme management aligns three critical organizational elements:

■ Corporate strategy

■ Delivery mechanisms for change

■ Business-as-usualenvironment.

It manages the natural tension that exists between these elements to deliver transformational change that meets the needs of the organization and its stakeholders.It also manages the transition of the solutions developed and delivered by projects into the organization’s operations, whilst maintaining

摘自OGC 《Managing Successful Programmes》

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