How to Collect Bne Log Files for GL Integrators

In this Document

Goal

Solution

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APPLIES TO:

Oracle General Ledger - Version 11.0 and later
Information in this document applies to any platform.

GOAL

How to Collect Bne Log Files for GL Integrators

SOLUTION

 For R12 application version:

You may use one of the methods below and upload the log file for review

Method : 1 - Using BneAdminServlet

+. Login into E-business Suite as System Administrator
+. Once the Home Page is up, paste the URL below into the same Browser window:
http://hostname.domain:portnumber/OA_HTML/BneAdminServlet (replace hostname, domain, port as applicable )
+. Click the "clear-cache" link.
+. Note down the path of log file pointed by attribute: Log File Name
+. For the attribute "log-set-level" (Current JVM only) , click on Trace
+. Run through reproducible case
+. Upload the log file pointed by attribute: Log File Name in the BneAdminServlet

Method : 2 - Using Profile options

+. Clear the BNE Cache.

To clear BNE cache, go to http://hostname.domain:portnumber/OA_HTML/BneAdminServlet (replace hostname, domain, port as applicable , click the "clear-cache" link

+. Set the following System Profile Options to enable Debug:

BNE Server Log Filename : BneLogger.log (make sure it doesn't exist and if it does, delete it)
BNE Server Log Level : TRACE
BNE Server Log Path : free to choose, eg. in the IAS_TOP/Apache/Jserv/logs (use the full path)

+. Restart the Apache Server for changes to take effect.

Got to $INST_TOP/admin/scripts/..
Execute adapcctl.sh stop
Execute adapcctl.sh start

+. Follow the Steps to reproduce the problem.
+. Afterwards, set the BNE Server Log Level to INFORMATION to avoid excessive growth of the log file.
+. Upload the log file defined by profile BNE Server Log Filename for review

For 11i application version

You may use one of the methods below and upload the log file for review

A. Using Profile options

+. Clear the BNE Cache

To clear BNE cache login into E-business Suite as System Administrator and once the Home Page is up, paste the URL below into the same Browser

http://hostname.domain:portnumber/oa_servlets/oracle.apps.bne.framework.BneAdminServlet (replace hostname,domain and portnumber as applicable)
--> click the "clear-cache" link.

+. Set the following System Profile Options to enable Debug:
BNE Server Log Filename : BneLogger.log (make sure it does not exist and if it does, delete it)
BNE Server Log Level : TRACE
BNE Server Log Path : free to choose, eg. in the IAS_TOP/Apache/Jserv/logs (use the full path)
Note: In versions lower than 11i.BNE.D, you may need to enable debug by setting following profiles instead of the above : "BNE Debug Log Filename","BNE Debug Log Level" and "BNE Debug Log Path"

+. Restart the Apache Server for changes to take effect
Got to $COMMON_TOP/admin/scripts/..
Execute adapcctl.sh stop
Execute adapcctl.sh start

+. Follow the Steps to reproduce the problem.

+. Afterwards, set the BNE Server Log Level to INFORMATION to avoid excessive growth of the log file.

+. Upload the log file defined by profile BNE Server Log Filename for review

B. Using BneAdminServlet

+. Login into E-business Suite as System Administrator
+. Once the Home Page is up, paste the URL below into the same Browser window :

http://hostname.domain:portnumber/oa_servlets/oracle.apps.bne.framework.BneAdminServlet (replace hostname,domain and portnumber as applicable)

+. Click the "clear-cache" link.
+. Note down the path of log file pointed by attribute: Log File Name
+. For the attribute "log-set-level" (Current JVM only) , click on Trace
+. Run through reproducible case
+. Upload the log file pointed by attribute: Log File Name in the BneAdminServlet
+. Afterwards for the attribute "log-set-level" (Current JVM only) , click on Information to avoid exccessive growth of log file

C. Using OAM (If and only if above two methods do not work, then use this method)

+. Login into OAM
+. Follow the Navigation:
Site Map -> Monitoring -> Logs -> Log Setup
+. Enter Details as Below
User Name -> SYSADMIN(or the user you are trying to use 'Web ADI')
Log Enabled -> Yes
Log Level -> Statement
Midtier Log File Name -> /tmp/bne.log
Module -> bne%

Note: Be sure the /tmp is a writable location (give all permissions ).
+. Bounce Apache for changes to be effective