Troubleshooting a node by using the netapp SP

Troubleshooting a node by using the SP

When you encounter a problem with a node, you can use the SP to display information about the problem, create a core dump, and reboot the node, even if the node's firmware is corrupted.

The following table describes the common SP commands that you can use at the SP prompt to troubleshoot a node:

If this condition occurs...	And you want to...	Enter this command at the SP CLI prompt...
An environmental sensor has reached an abnormal condition.	Display the status for all environmental sensors, their states, and the current values.	system sensors show
	Display the status and details for a specific sensor.	system sensors get sensor_name
The node is not responding properly.	Access the system console from the SP.	system console
	Create a core dump and reboot the node.	system core
	Power-cycle the node.	system power cycle
You receive an AutoSupport message indicating an event such as a panic or hardware component failure.	Display what has occurred at the system console.	system log
	Display all events.	events all
	Display a specific number of recent events.	events newest  number
	Search for specific events regarding keyword.	events search  keyword
The node firmware is corrupted.	Boot the node by using the backup image of the firmware.	system reset backup
A FRU is malfunctioning.	Display the FRU's product information.	system fru list to list all FRU IDs
		system fru show  fru_id to display product information for a specific FRU

Parent topic: Managing a node remotely by using the Service Processor

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Part No. 215-07956_A0
May 2013