SRDC - ORA-1548: Checklist of Evidence to Supply (Doc ID 1682693.1)

SRDC - ORA-1548: Checklist of Evidence to Supply (Doc ID 1682693.1)

Action Plan

1. Execute srdc_db_undo_1548.sqland provide the spool output 

--srdc_db_undo_1548.sql

REM srdc_db_undo_1548.sql
REM collect Undo  Segments details.
define SRDCNAME='DB_Undo_1548'
set pagesize 200 verify off sqlprompt "" term off entmap off echo off
set markup html on spool on
COLUMN SRDCSPOOLNAME NOPRINT NEW_VALUE SRDCSPOOLNAME
select 'SRDC_'||upper('&&SRDCNAME')||'_'||upper(instance_name)||'_'|| to_char(sysdate,'YYYYMMDD_HH24MISS') SRDCSPOOLNAME from v$instance;
spool &&SRDCSPOOLNAME..htm
select 'Diagnostic-Name : ' "Diagnostic-Name ", '&&SRDCNAME' "Report Info" from dual
union all
select 'Time : ' , to_char(systimestamp, 'YYYY-MM-DD HH24MISS TZHTZM' ) from dual
union all
select 'Machine : ' , host_name from v$instance
union all
select 'Version : ',version from v$instance
union all
select 'DBName : ',name from v$database
union all
select 'Instance : ',instance_name from v$instance
/
set echo on

Select segment_name,status,tablespace_name from dba_rollback_segs where status not in ('ONLINE','OFFLINE')
/

select KTUXEUSN, KTUXESLT, KTUXESQN, KTUXESTA, KTUXECFL, KTUXESIZ from x$ktuxe where KTUXESTA='ACTIVE' and KTUXECFL='DEAD'
/

SELECT LOCAL_TRAN_ID,GLOBAL_TRAN_ID,STATE,MIXED,COMMIT# FROM DBA_2PC_PENDING
/

SELECT LOCAL_TRAN_ID,IN_OUT,DATABASE,INTERFACE FROM dba_2pc_neighbors
/

show parameter undo
/
set echo off
set sqlprompt "SQL> " term on
set verify on
spool off
set markup html off spool off
set echo on

2. Collect the complete Alert.log from the previous successful startup.

3. Attach all of the above evidence to the Service Request at SR creation time. The evidence can all be placed into a single ZIP or similar compressed archive or can be attached as separate files.