ORA-20002: [WF_NO_USER] NAME=<name> ORIG_SYSTEM=NULL ORIG_SYSTEM_ID=NULL

Solution

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APPLIES TO:

Identity Manager Connector - Version 10.1.2 to 10.1.2
Oracle User Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

SYMPTOMS

E-Business Suite 12.1.3

system administrator responsibility

security user define form

Adding additional responsibilities to  a new user resulted in:

ORA-20002: [WF_NO_USER] NAME=<name> ORIG_SYSTEM=NULL ORIG_SYSTEM_ID=NULL 
has been detected in FND_USER_RESP_GROUPS_API.INSERT_ASSIGNMENT

On the surface the error resembles workflow user/role synchronization issue. But after executing the following workflow user/role synchronization steps, this new user lost all the responsibilities assigned to him:

1. Workflow Directory services user/role validation with argument values as 10000:Yes:Yes Yes (for Parameters:
Fixing dangling user/roles = Yes
Add missing user/role assignments = Yes)

2. Synchronize WF Local Tables with default values for the arguments.

3. Run adadmin -

a. Compile/generate menu
b. and regenerate product JAR files using FORCE option
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We performed following:
1. concurrent program "Workflow Directory Services User/Role Validation" with argument values 10000:Yes:Yes
2. concurrent program "Synchronize WF LOCAL tables" with default values for the arguments
3. adadmin , regenerate all JAR files using FORCE option
4. restart apache