解决office365无法登录以及同步的问题

解决office365无法登录以及同步的问题

You better need to test them one by one.

You better need to test them one by one.

You better need to test them one by one.

Trick1

win + R -> cmd -> regedit -> "path" Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0(this may different)\Common\SignIn, set value data as 0 , where name is SignlnOptions.If don't exist, new key.

Trick2

1. I went to Settings -> Accounts -> Access Work or School. And I hit "Disconnect" on her company Work or School account. This deletes the saved Office 365 / Azure AD account from the machine.
2. After that, when I went into Word -> Office Account I see the yellow message below. "Can't display online services. Sorry, we had a server issue and can't display your connected services. Please try again."
3. When I clicked on Try again, it then pulled up a different looking sign-in window and it walked me all the way through the sign-in process include email address and password. (It also prompted me to add a phone number and a PIN, I think because Azure AD had some new security requirements.)

Trick3

Trick4

Eventually, I sincerely appreciate the official help.

Reference

http://www.jasonhartman.net/2019/03/office-365-cant-display-online-services.html
https://docs.microsoft.com/en-us/office365/troubleshoot/administration/connection-issue-when-sign-in-office-2016
https://answers.microsoft.com/en-us/msoffice/forum/all/office-365-sign-in-problem-0xcaa30194/e5b398de-9a2e-4f29-be58-6214394152d3
https://answers.microsoft.com/en-us/msoffice/forum/all/under-connected-services-it-says-cant-display/d7c9c857-8095-4c2c-bd87-feae336e08ce