故障描述

应用从虚拟机环境迁移到kubernetes环境中,有些应用不定时出现请求失败的情况,且应用没有记录任何日志,而在NGINX中记录502错误。我们查看了之前虚拟机中的访问情况,没有发现该问题。

基础信息

# 请求流程

client --> nginx(nginx-ingress-controller) --> tomcat(容器)

# nginx版本

$ nginx -V
nginx version: nginx/1.15.5
built by gcc 8.2.0 (Debian 8.2.0-7)
built with OpenSSL 1.1.0h 27 Mar 2018
TLS SNI support enabled
configure arguments: --prefix=/usr/share/nginx --conf-path=/etc/nginx/nginx.conf --modules-path=/etc/nginx/modules --http-log-path=/var/log/nginx/access.log --error-log-path=/var/log/nginx/error.log --lock-path=/var/lock/nginx.lock --pid-path=/run/nginx.pid --http-client-body-temp-path=/var/lib/nginx/body --http-fastcgi-temp-path=/var/lib/nginx/fastcgi --http-proxy-temp-path=/var/lib/nginx/proxy--http-scgi-temp-path=/var/lib/nginx/scgi --http-uwsgi-temp-path=/var/lib/nginx/uwsgi --with-debug --with-compat --with-pcre-jit --with-http_ssl_module --with-http_stub_status_module --with-http_realip_module --with-http_auth_request_module --with-http_addition_module --with-http_dav_module --with-http_geoip_module --with-http_gzip_static_module --with-http_sub_module --with-http_v2_module --with-stream --with-stream_ssl_module --with-stream_ssl_preread_module --with-threads --with-http_secure_link_module --with-http_gunzip_module --with-file-aio --without-mail_pop3_module --without-mail_smtp_module --without-mail_imap_module --without-http_uwsgi_module --without-http_scgi_module --with-cc-opt='-g -Og -fPIE -fstack-protector-strong -Wformat -Werror=format-security -Wno-deprecated-declarations -fno-strict-aliasing -D_FORTIFY_SOURCE=2 --param=ssp-buffer-size=4 -DTCP_FASTOPEN=23 -fPIC -I/root/.hunter/_Base/2c5c6fc/a134798/92161a9/Install/include -Wno-cast-function-type -m64 -mtune=native' --with-ld-opt='-fPIE -fPIC -pie -Wl,-z,relro -Wl,-z,now -L/root/.hunter/_Base/2c5c6fc/a134798/92161a9/Install/lib' --user=www-data --group=www-data --add-module=/tmp/build/ngx_devel_kit-0.3.1rc1 --add-module=/tmp/build/set-misc-nginx-module-0.32 --add-module=/tmp/build/headers-more-nginx-module-0.33 --add-module=/tmp/build/nginx-goodies-nginx-sticky-module-ng-08a395c66e42 --add-module=/tmp/build/nginx-http-auth-digest-274490cec649e7300fea97fed13d84e596bbc0ce --add-module=/tmp/build/ngx_http_substitutions_filter_module-bc58cb11844bc42735bbaef7085ea86ace46d05b --add-module=/tmp/build/lua-nginx-module-e94f2e5d64daa45ff396e262d8dab8e56f5f10e0 --add-module=/tmp/build/lua-upstream-nginx-module-0.07 --add-module=/tmp/build/nginx_cookie_flag_module-1.1.0 --add-module=/tmp/build/nginx-influxdb-module-f20cfb2458c338f162132f5a21eb021e2cbe6383 --add-dynamic-module=/tmp/build/nginx-opentracing-0.6.0/opentracing --add-dynamic-module=/tmp/build/ModSecurity-nginx-37b76e88df4bce8a9846345c27271d7e6ce1acfb --add-dynamic-module=/tmp/build/ngx_http_geoip2_module-3.0 --add-module=/tmp/build/nginx_ajp_module-bf6cd93f2098b59260de8d494f0f4b1f11a84627 --add-module=/tmp/build/ngx_brotli

# nginx-ingress-controller版本

0.20.0

# tomcat版本

tomcat 7.0.72

# kubernetes版本

[10:16:48 openshift@st2-control-111a27 ~]$ oc version
oc v3.11.0+62803d0-1
kubernetes v1.11.0+d4cacc0
features: Basic-Auth GSSAPI Kerberos SPNEGO Server https://paas-sh-01.99bill.com:443
openshift v3.11.0+0323629-61
kubernetes v1.11.0+d4cacc0
[10:16:56 openshift@st2-control-111a27 ~]$ kubectl version
Client Version: version.Info{Major:"1", Minor:"11+", GitVersion:"v1.11.0+d4cacc0", GitCommit:"d4cacc0", GitTreeState:"clean", BuildDate:"2018-10-15T09:45:30Z", GoVersion:"go1.10.2", Compiler:"gc", Platform:"linux/amd64"}
Server Version: version.Info{Major:"1", Minor:"11+", GitVersion:"v1.11.0+d4cacc0", GitCommit:"d4cacc0", GitTreeState:"clean", BuildDate:"2018-11-20T19:51:55Z", GoVersion:"go1.10.3", Compiler:"gc", Platform:"linux/amd64"}

排查

1. 查看日志 有2种错误日志情况

# nginx error.log

2019/11/08 07:59:43 [error] 189#189: *1707448 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 192.168.55.200, server: _, request: "GET /dbpool-server/ HTTP/1.1", upstream: "http://10.128.8.193:8080/dbpool-server/", host: "192.168.111.24:8090"
2019/11/08 07:00:00 [error] 188#188: *1691956 upstream prematurely closed connection while reading response header from upstream, client: 192.168.55.200, server: _, request: "GET /dbpool-server/ HTTP/1.1", upstream: "http://10.128.8.193:8080/dbpool-server/", host: "192.168.111.24:8090"

# nginx upstream.log

- 2019-11-08T07:59:43+08:00 GET /dbpool-server/ HTTP/1.1 502 0.021 10.128.8.193:8080 502 0.021 - 192.168.111.24
- 2019-11-08T07:00:00+08:00 GET /dbpool-server/ HTTP/1.1 502 0.006 10.128.8.193:8080 502 0.006 - 192.168.111.24

# tomcat当时的访问日志

192.168.55.200 - - [08/Nov/2019:06:59:00 +0800] GET /dbpool-server/ HTTP/1.1 200 222 0
192.168.55.200 - - [08/Nov/2019:06:59:20 +0800] GET /dbpool-server/ HTTP/1.1 200 222 0
192.168.55.200 - - [08/Nov/2019:06:59:40 +0800] GET /dbpool-server/ HTTP/1.1 200 222 0
192.168.55.200 - - [08/Nov/2019:07:00:20 +0800] GET /dbpool-server/ HTTP/1.1 200 222 0
192.168.55.200 - - [08/Nov/2019:07:00:40 +0800] GET /dbpool-server/ HTTP/1.1 200 222 1
...
192.168.55.200 - - [08/Nov/2019:07:59:03 +0800] GET /dbpool-server/ HTTP/1.1 200 222 1
192.168.55.200 - - [08/Nov/2019:07:59:23 +0800] GET /dbpool-server/ HTTP/1.1 200 222 0
192.168.55.200 - - [08/Nov/2019:08:00:03 +0800] GET /dbpool-server/ HTTP/1.1 200 222 1
192.168.55.200 - - [08/Nov/2019:08:00:23 +0800] GET /dbpool-server/ HTTP/1.1 200 222 0
192.168.55.200 - - [08/Nov/2019:08:00:43 +0800] GET /dbpool-server/ HTTP/1.1 200 222 0

分析

根据故障现象,从网络上搜索了一些结果,但是感觉信息不多。而且由于nginx这一类的代理出现Connection reset的场景复杂,原因多样,也不好判断是什么原因引起的。

之前使用虚拟机的时候没有出现这样的情况,于是对比了这两方面的配置,发现虚机环境nginx与tomcat之间使用的是HTTP 1.0,而在kubernetes环境中使用的是HTTP 1.1,这中间最大的区别在于HTTP 1.1默认开启了keepalive功能。所以想到可能是由于tomcat和nginx设置的keepalive timeout时间不一致导致了问题的发生。

# tomcat keepalive配置server.conf文件中

...
<Connector acceptCount="800"
port="${http.port}"
protocol="HTTP/1.1"
executor="tomcatThreadPool"
enableLookups="false"
connectionTimeout="20000"
maxThreads="1024"
disableUploadTimeout="true"
URIEncoding="UTF-8"
useBodyEncodingForURI="true"/>
...

根据tomcat官方文档说明,keepAliveTimeout默认等于connectionTimeout,我们这里配置的是20s。

参数 解释
keepAliveTimeout The number of milliseconds this Connector will wait for another HTTP request before closing the connection. The default value is to use the value that has been set for the connectionTimeout attribute. Use a value of -1 to indicate no (i.e. infinite) timeout.
maxKeepAliveRequests The maximum number of HTTP requests which can be pipelined until the connection is closed by the server. Setting this attribute to 1 will disable HTTP/1.0 keep-alive, as well as HTTP/1.1 keep-alive and pipelining. Setting this to -1 will allow an unlimited amount of pipelined or keep-alive HTTP requests. If not specified, this attribute is set to 100.
connectionTimeout The number of milliseconds this Connector will wait, after accepting a connection, for the request URI line to be presented. Use a value of -1 to indicate no (i.e. infinite) timeout. The default value is 60000 (i.e. 60 seconds) but note that the standard server.xml that ships with Tomcat sets this to 20000 (i.e. 20 seconds). Unless disableUploadTimeout is set to false, this timeout will also be used when reading the request body (if any).

tomcat官方文档 https://tomcat.apache.org/tomcat-7.0-doc/config/http.html

# nginx(nginx-ingress-controller)中的配置

由于没有显示的配置,所以使用的是nginx的默认参数配置,默认是60s。

http://nginx.org/en/docs/http/ngx_http_upstream_module.html#keepalive_timeout
Syntax: keepalive_timeout timeout;
Default:
keepalive_timeout 60s;
Context: upstream
This directive appeared in version 1.15.3. Sets a timeout during which an idle keepalive connection to an upstream server will stay open.

解决

竟然有了大概的分析猜测,可以尝试调整nginx的keepalive timeout为15s(需要小于tomcat的超时时间),测试了之后,故障就这样得到了解决。

由于我们使用的nginx-ingress-controller版本是0.20.0,还不支持通过参数配置这个参数,所以我们可以修改配置模板,如下:

...
{{ if $all.DynamicConfigurationEnabled }}
upstream upstream_balancer {
server 0.0.0.1; # placeholder balancer_by_lua_block {
balancer.balance()
} {{ if (gt $cfg.UpstreamKeepaliveConnections 0) }}
keepalive {{ $cfg.UpstreamKeepaliveConnections }};
{{ end }}
# ADD -- START
keepalive_timeout 15s;
# ADD -- END
}
{{ end }}
...

不过,从0.21.0版本开始,已经可以通过配置参数 |[upstream-keepalive-timeout](#upstream-keepalive-timeout)|int|60| 对这个值修改。

小想法: 一般情况下,都是nginx主动对tomcat发起连接请求,所以如果是nginx主动关闭连接,也是合理的解释,这样会避免一些因为协议配置或漏洞引起的问题。

故障重现

# 准备一个测试应用并启动一个测试实例

# pod实例
[10:18:49 openshift@st2-control-111a27 ~]$ kubectl get pods dbpool-server-f5d64996d-5vxqc
NAME READY STATUS RESTARTS AGE
dbpool-server-f5d64996d-5vxqc 1/1 Running 0 1d

# nginx环境

# ingress-nginx-controller信息
[10:21:24 openshift@st2-control-111a27 ~]$ kubectl get pods -owide nginx-ingress-inside-controller-98b95b554-6hxbw
NAME READY STATUS RESTARTS AGE IP NODE NOMINATED NODE
nginx-ingress-inside-controller-98b95b554-6hxbw 1/1 Running 0 3d 192.168.111.24 paas-ing010001.99bill.com <none>
# ingress信息
[10:19:58 openshift@st2-control-111a27 ~]$ kubectl get ingress dbpool-server-inside -oyaml
apiVersion: extensions/v1beta1
kind: Ingress
metadata:
annotations:
kubernetes.io/ingress.class: pletest-inside
nginx.ingress.kubernetes.io/ssl-redirect: "false"
nginx.ingress.kubernetes.io/upstream-vhost: aaaaaaaaaaaaaaaaaaaaa
generation: 1
name: dbpool-server-inside
namespace: pletest
spec:
rules:
- http:
paths:
- backend:
serviceName: dbpool-server
servicePort: http
path: /dbpool-server/

# 测试访问脚本

一直去访问应用,毕竟不知道什么时候会出问题,不能手动去访问。

#!/bin/sh
n=1 while true
do
curl http://192.168.111.24:8090/dbpool-server/
sleep 20 # 这个20和tomcat的keepalive超时时间是一致的,尝试过1,但是没有复现成功
n=$((n+1))
echo $n
done

# 抓包分析

在nginx端抓包

tcpdump -i vxlan_sys_4789 host 10.128.8.193 -w /tmp/20191106-2.pcap

通过下面的数据包可以看到,TCP连接在空闲了20s之后,有tomcat发起了断开,但是这是nginx正好发送了一个请求过去,tomcat没有回应这个请求,而是通过RST异常结束了这个连接。这样就解释了tomcat为什么没有日志的情况。

(出现 104: Connection reset by peer 错误情况的nginx端数据包)

(出现 upstream prematurely closed connection 错误的nginx端数据包)

(出现 104: Connection reset by peer 错误情况的tomcat端数据包)

(出现 upstream prematurely closed connection 错误情况的tomcat端数据包)

社区对于该问题的Issues

在nginx-ingress社区对这个问题也有人提出来,可以看以下几个连接:

https://github.com/kubernetes/ingress-nginx/issues/3099

https://github.com/kubernetes/ingress-nginx/pull/3222

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